Alex Gacichevici

Alex Gacichevici

Product Manager & Digital Consultant

Building and growing platforms for SaaS, marketplaces, EdTech, and emerging markets.
14+ years of experience in product, agile, QA, and business analysis.

About

I’m a results-driven product leader with over 14 years of experience guiding cross-functional teams to deliver value at startups, scale-ups, and enterprises across Europe and the US. My career has spanned the full spectrum from hands-on QA and business analysis to product ownership and strategy consulting.

I believe the best products come from tight collaboration, honest feedback, and a relentless focus on solving real problems for users. My approach is pragmatic and growth-minded: I dive deep into process and tech when needed, but always keep the bigger picture in mind. I’m passionate about building scalable platforms, designing efficient workflows, and helping teams move faster without breaking things.

I thrive on the challenge of translating vision into reality—whether that means building a new SaaS from scratch, optimizing legacy operations, or helping companies adapt to new markets. I’m known for turning ambiguity into clarity, and for delivering documentation and roadmaps that make real impact.

Whether leading a major e-commerce transformation, delivering complex B2B tools, or guiding founders through the chaos of their first MVP, I bring a practical, ownership-driven mindset to every team I join.

Experience

Product Owner – Internal Applications 2024–Present

Leading the delivery of compliance-ready business applications at Romania’s largest online retailer.

Key Achievements

  • Led product delivery for compliance-ready internal applications impacting hundreds to thousands of employees across HR, marketplace, and operational domains.
  • Drove rapid MVP rollout and successful adoption for key tools including an internal permissions platform and a digital parking reservation system.
  • Improved product delivery speed and reduced post-launch support by establishing clear documentation, stakeholder alignment, and process improvements.

Core Responsibilities

  • Engaged with HR, marketplace, and technical leadership to gather requirements, conduct workshops, and map user stories for internal business solutions.
  • Oversaw end-to-end product lifecycle: requirements, sprint planning, acceptance testing, and production rollout.
  • Collaborated with engineering, design, and DevOps to ensure all releases met strict security, compliance, and integration standards.
  • Served as the bridge between IT and business teams—translating complex needs into actionable user stories and features.
  • Developed knowledge base articles, guides, and training materials to drive user onboarding and change management.

Work Environment

  • Fast-paced, large-scale agile environment supporting both technical and non-technical stakeholders.
  • Focused on business continuity, process optimization, and compliance within eMAG’s extensive digital ecosystem.

Senior Product Consultant 2023–2024

Guided client-facing product delivery and strategy for a growing software agency focused on research, eCommerce, and SaaS.

Key Achievements

  • Authored a comprehensive 100+ page Product Requirements Document (PRD) for a scientific research data visualization platform, supporting client alignment and successful project initiation.
  • Led product management for a VTEX-based e-commerce extension, defining user stories, acceptance criteria, and product roadmaps to accelerate development.
  • Streamlined requirements gathering and cross-team communication, enabling faster iteration cycles and clear stakeholder alignment.
  • Supported technical teams in scoping, QA, and release validation across multiple enterprise client projects.

Core Responsibilities

  • Conducted stakeholder interviews, market research, and competitor analysis for enterprise-grade software solutions.
  • Produced detailed functional specs, user flows, and backlog items for both data-heavy and commerce platforms.
  • Facilitated sprint planning, refinement, and retrospectives with distributed agency teams.
  • Supported UAT, QA, and client demos, ensuring all deliverables met quality standards and requirements.

Work Environment

  • Operated in a hybrid agency/client model with international project teams and multi-industry scope.
  • Balanced business analysis and hands-on product management in a fast-paced, client-driven environment.

Product Manager & Consultant (Freelance) 2023–2024

Supported startups and founders with rapid product definition, AI integration, and business model design across EdTech, SaaS, and B2B platforms.

  • Worked hands-on with founders to turn ideas into launch-ready MVPs, guiding discovery, scoping, and user journey design.
  • Authored detailed product specifications, acceptance criteria, and monetization plans for innovative EdTech platforms and online marketplaces.
  • Defined and implemented technical requirements for AI-powered collaborative lesson planning, integrating advanced content generation tools for teachers.
  • Designed architecture, workflows, and user onboarding flows for a job board and teacher booking marketplace, enabling secure, scalable job-matching for educators and schools.
  • Advised B2B and gaming startups on product strategy, UX optimization, and validating business models through rapid prototyping and user feedback.
  • Provided QA, go-to-market, and customer journey analysis to help teams prepare for investment and early traction.
  • Delivered all projects independently or in close partnership with small technical teams, adapting quickly to changing business needs.
  • Key projects: AI-powered EdTech platform, teacher job board/booking marketplace, casino game, B2B SaaS sales tool (see Projects for details).

Product Owner / Agile Consultant 2023

Modernized processes and product delivery for a top-tier video and creator monetization platform serving a global user base.

Key Achievements

  • Optimized product delivery and workflow for a video-centric platform, helping streamline backlog management and sprint execution during a critical growth phase.
  • Aligned Agile ceremonies and documentation practices to remote team needs, improving delivery speed and transparency.
  • Contributed to the design and implementation of core video and streaming features, enhancing platform usability for creators and subscribers.

Core Responsibilities

  • Collaborated with product, engineering, and business stakeholders to clarify feature requirements and prioritize releases.
  • Led daily stand-ups, sprint planning, and retrospectives for cross-functional development teams.
  • Produced user stories, acceptance criteria, and release notes; validated features for production deployment.
  • Supported platform QA and user feedback cycles, ensuring rapid response to high-priority issues.

Work Environment

  • Short-term, contract-based engagement within a global, distributed product team.
  • Fast-paced, startup-like environment with a focus on high-impact video and live streaming functionality.

Scrum Master & Product Owner 2022–2023

Enabled product delivery and agile transformation for international SaaS, FinTech, and family safety clients as part of a distributed agency team.

Key Achievements

  • Led product delivery and agile ceremonies for the Life360 mobile app, ensuring timely releases and stakeholder alignment.
  • Owned feature scoping, user story documentation, and backlog management for Enfineo, a crypto banking platform.
  • Drove cross-team collaboration and transparency, resulting in improved sprint velocity and reduced delivery risks.
  • Facilitated the transition of QA and development workflows to align with global product standards.

Core Responsibilities

  • Ran daily stand-ups, sprint planning, and retrospectives for multi-disciplinary teams.
  • Created and maintained product requirements, acceptance criteria, and release plans.
  • Acted as primary liaison between client stakeholders, designers, and development teams.
  • Supported QA efforts by reviewing test coverage, validating releases, and triaging defects.

Work Environment

  • Fast-paced agency, collaborating with both startup and enterprise clients in distributed team setups.
  • Balanced agile leadership with hands-on product ownership in an international delivery context.

Product Manager 2021–2022

Led product discovery and agile delivery for new digital commerce and media initiatives in a fast-paced European scale-up environment.

  • Managed the end-to-end development process for a live video shopping platform, collaborating with retailers and technical partners to integrate real-time commerce with streaming media.
  • Coordinated requirements gathering, backlog prioritization, and stakeholder workshops for multiple digital launches, balancing business goals with technical feasibility.
  • Successfully launched a crossword magazine e-commerce portal, leading market adaptation and facilitating handover to client teams in Sweden.
  • Worked closely with designers, engineers, and commercial leads to create scalable solutions, reduce time-to-market, and ensure user adoption.
  • Supported transition planning and documentation, enabling clients to take ownership of new products post-launch.
  • Key projects: Live shopping platform, e-commerce portal for print magazines (see Projects for details).

Product Manager 2020–2022

Delivered B2B, B2C, and marketplace platforms for US startups as end-to-end Product Manager in a high-velocity remote agency environment.

Key Achievements

  • Managed full product lifecycle for multiple custom software projects, each valued at up to tens of thousands of dollars.
  • Recognized as the “firefighter” PM for rescuing failing projects and retaining high-value clients.
  • Delivered large contracts and supported rapid scaling by personally handling BA, PM, and QA roles across multiple teams.
  • Improved project delivery by optimizing requirement breakdown, client communications, and agile team structure.

Core Responsibilities

  • Owned client relationships from discovery through launch, translating needs into actionable specs and project plans.
  • Recruited, onboarded, and managed internal and freelance developers, designers, and QA.
  • Coordinated sprint cycles, backlog management, and weekly reporting to clients and executive leadership.
  • Oversaw requirements gathering, documentation, and QA for each build, driving delivery and client satisfaction.

Work Environment

  • Operated as an independent “mini-agency” within a fully remote, global team structure.
  • Balanced direct client work with internal process improvements in a high-velocity, entrepreneurial setting.

Freelance & Consulting – Product, BA, QA 2019–2020

Delivered analysis, QA, and product consulting for UK and US software companies, supporting secure communications, HR, and healthcare startups.

  • Served as Business Analyst and QA Specialist for a UK government-compliant call recording and archiving platform, helping improve QA turnaround, test coverage, and release documentation for enterprise and public sector clients.
  • Led requirements discovery and PRD authoring for Revstar Consulting’s portfolio, supporting product-market fit and developer handoff in HR, medical, and word game startups.
  • Acted as Scrum Master for a major software integration project at Datagram, ensuring smooth agile delivery and team coordination for a Romanian dev shop.
  • Provided process optimization, documentation, and technical advisory across multiple clients and industries, adapting quickly to changing project scopes and remote collaboration.
  • Recognized for clear, actionable specifications and hands-on QA expertise in demanding, regulated environments.
  • Projects included enterprise call recording/archiving, medical support apps, HR automation tools, and product modernization for legacy word games (see Projects).

QA Lead → Product Owner 2013–2019

Progressed from QA Lead to Product Owner, building global messaging solutions and managing multi-team software delivery for enterprise, education, and humanitarian clients.

Key Achievements

  • Built and led QA operations from scratch, scaling coverage across SMS, MMS, mobile apps, and web for 2M+ monthly active users.
  • Transitioned into Product Owner role for new markets (Angola, Indonesia), directly driving product launches, engagement campaigns, and user retention strategies.
  • Reduced QA turnaround to 1–2 days per release through process automation and efficient team coordination.
  • Spearheaded international collaborations with telcos, humanitarian groups, and B2B clients, supporting both commercial and educational deployments.

Core Responsibilities

  • Designed and executed comprehensive test plans for web, mobile, and USSD platforms; managed usability and regression testing.
  • Authored requirements, user stories, and market research for new products and verticals.
  • Built and managed distributed QA and product teams, including hiring, training, and process creation.
  • Led backlog refinement, sprint planning, and release management alongside C-level and cross-functional stakeholders.

Work Environment

  • Operated in a remote-first, high-growth scale-up with distributed teams across Europe and Asia.
  • Balanced hands-on QA leadership and strategic product responsibilities in a dynamic, international environment.

QA Consultant & Product Advisor 2013

Provided QA coordination, analytics, and product feedback for leading retail and gaming clients.

  • Coordinated QA activities for Tommy Hilfiger’s retail POS terminal upgrade, delivering functional and regression testing for critical sales infrastructure.
  • Oversaw testing and analytics for Slot’s Tale, a social slot machine Facebook game, partnering with Bwin’s startup division to optimize player engagement and retention.
  • Created test plans, documented issues, and provided actionable feedback to development teams to accelerate delivery and improve user experience.
  • Supported business analysis, user story development, and documentation for product owners and client stakeholders.
  • Projects included Tommy Hilfiger POS rollout and Slot’s Tale social game (see Projects).

QA Engineer, TotalSoft / Volkswagen 2012–2013

Validated automotive software systems for Volkswagen’s 2012 vehicle fleet, collaborating with European and US teams to ensure quality and reliability in connected car features.

Key Achievements

  • Conducted technical QA for embedded software used in Volkswagen vehicles, ensuring quality and compliance for large-scale rollouts (tens of thousands of cars).
  • Selected for a critical US-based release support mission, facilitating launch and integration with international engineering teams.
  • Identified and resolved major issues in late-stage releases, directly contributing to on-time product delivery.

Core Responsibilities

  • Designed and executed detailed test cases using CAN simulators and automotive diagnostic tools.
  • Monitored, analyzed, and reported on real-time logs and software performance across multiple environments.
  • Collaborated with German, Romanian, and US teams to translate requirements into actionable QA processes.
  • Provided user training, technical documentation, and on-site troubleshooting during factory and office deployments.

Work Environment

  • Worked in a fast-paced, international project setting—split between Bucharest and Atlanta.
  • Adapted to automotive industry standards and cross-cultural teams; managed both desk-based and field-testing assignments.

QA Specialist, Software Business Partners 2011–2012

Delivered QA and process improvements for engineering and HR software solutions at a Romanian consultancy.

Key Achievements

  • Supported the development of diverse business software and B2B platforms for international clients, with a focus on documentation and comprehensive QA coverage.
  • Became the go-to liaison between business owners, clients, and technical teams, clarifying requirements and project scope.
  • Upsold product improvements through proactive usability feedback, directly contributing to expanded project scope and increased client satisfaction.

Core Responsibilities

  • Worked closely with founders and senior developers to document user stories and technical requirements for new features and modules.
  • Developed and executed manual test plans, performed exploratory and functional testing, and provided clear bug reports.
  • Helped implement bug tracking and regression testing cycles for legacy systems.
  • Created user-facing documentation and supported rollout to both international and local clients.

Work Environment

  • Operated in a lean, startup-style setting with flexible roles and direct client communication.
  • Adapted quickly to changing priorities and maintained a self-driven, hands-on approach.

QA Game Tester, Electronic Arts 2010–2011

Tested and released major AAA game titles, building foundational experience in fast-paced, high-stakes development environments.

Key Achievements

  • Delivered intensive QA testing for multiple AAA titles, helping ensure stable global releases.
  • Consistently ranked among top defect finders, raising 300+ bugs per project cycle.
  • Enhanced team efficiency by improving bug tracking and reporting workflows.
  • Supported rapid test cycles under tight deadlines during peak development periods.
  • Promoted to direct EA employee for proven reliability and high performance.

Core Responsibilities

  • Executed manual and exploratory tests across PC and console platforms.
  • Documented test cases, tracked defects, and verified issue resolution.
  • Provided actionable feedback on gameplay, usability, and edge-case scenarios.
  • Worked closely with large, cross-functional QA teams in a fast-paced environment.

Work Environment

  • Adapted to dynamic team sizes (50–300 testers) and shifting project priorities.
  • Used proprietary tools for test management and defect tracking.

Projects

Supertext Platform

Supertext – Unified Messaging Platform for Emerging Markets

Scalable humanitarian and educational communication platform deployed across Southeast Asia, Africa, and Latin America.

Brief Description

Supertext was a unified communication platform that enabled millions of users to send and receive SMS, USSD, and mobile app messages. It was used for disaster relief, education, and civic engagement — particularly in low-connectivity regions.

Industry

Telecommunications, Humanitarian Tech, EdTech

My Role

QA Lead → Product Owner (2013–2019)

Key Achievements

  • Built and scaled the platform from zero to 2M+ MAUs across emerging markets.
  • Integrated with telcos in four continents using low-tech protocols (USSD, SMS).
  • Designed QA and release processes that cut test cycles by 60%.
  • Led cross-cultural teams to deliver national-scale deployments for NGOs and governments.
  • Defined product strategy during international pivots and rebranding phases.

Key Features / Technologies

Group SMS USSD Chat Disaster Relief Education Messaging Zakat Tracker Classroom Simulation MMS Campaigns B2B Pivot Telco Integrations Analytics API
EMAG IAM Platform

Identity & Access Management Platform – EMAG

Enterprise-grade internal platform for permissions, audit, and compliance at Romania’s leading retailer.

Brief Description

A centralized platform for managing digital access and permissions across departments at eMAG. This solution streamlined HR-to-IT workflows for user provisioning and role management, with built-in compliance tracking.

Industry

Retail, Enterprise IT, Compliance Software

My Role

Product Owner, Delivery Lead for Internal Tooling (2023–2024)

Key Achievements

  • Designed, documented, and delivered a multi-role access platform from ground up.
  • Integrated automated approval flows and audit tracking to satisfy security and compliance standards.
  • Reduced provisioning time and risk via structured onboarding/offboarding workflows.
  • Enabled department-level self-service access requests and tracking via custom UI dashboards.
  • Developed modular architecture and API layer for future system integrations.

Key Features / Technologies

IAM Permissions Platform Compliance HR Integrations Audit Trail Role Management
EMAG Parking Tool

Office Parking Management Tool – EMAG

Digital reservation system with real-time interactive maps to streamline office parking for thousands of employees.

Brief Description

An enterprise-scale platform that digitized the management of parking spot reservations across EMAG office campuses. Employees could interact with a live campus map, reserve or release spots, and reduce parking conflicts.

Industry

Enterprise Productivity Tools, Facilities Tech, HR Automation

My Role

Product Owner & Delivery Lead (2023)

Key Achievements

  • Designed and launched a digital booking platform with an interactive office map UI.
  • Reduced HR admin workload by 95% and eliminated nearly all parking-related support tickets.
  • Automated reservations with support for guest access, recurring bookings, and event overrides.
  • Integrated with HR systems to ensure user permissions, privacy, and secure access control.
  • Provided usage analytics for Facilities and HR leadership to optimize space and operations.

Key Features / Technologies

Parking Reservations Interactive Map HR Integration Usage Analytics Guest Access Booking Automation Campus Facilities
Bee Coded Research Visualization

Scientific Research Data Visualization Platform – Bee Coded

Interactive analytics and network visualization tool built for academic research consortia to explore institutional collaboration and funding flows.

Brief Description

A custom data visualization and reporting platform designed for university research groups to track collaboration networks, visualize funding distribution, and analyze publication metrics across partner institutions.

Industry

EdTech, Research Analytics, Data Visualization

My Role

Product Consultant & Requirements Lead (2022)

Key Achievements

  • Led stakeholder discovery sessions and authored a 100+ page PRD to secure alignment and kickoff.
  • Designed dynamic graph visualizations to map researcher relationships, funding paths, and publication clusters.
  • Drove MVP delivery and ran structured feedback sessions with academic and technical users.
  • Ensured accessibility, modular design, and compatibility with future datasets and extensions.
  • Delivered comprehensive documentation to support future development by client’s internal teams.

Key Features / Technologies

Network Graph Funding Flow Institution Mapping Collaboration Analytics Data Accessibility Modular Design Custom PRD
Bee Coded VTEX Integrations

VTEX eCommerce Integrations – Bee Coded

Custom product automation and platform extensions for EU-based B2B/B2C online marketplaces using VTEX.

Brief Description

A series of advanced platform integrations and backend extensions built for online sellers using the VTEX eCommerce platform. Focused on streamlining catalog imports, automating rule-based processes, and enabling localization for multi-language European markets.

Industry

eCommerce, B2B/B2C Marketplaces, SaaS Integrations

My Role

Product Consultant & Delivery Lead (2022–2023)

Key Achievements

  • Designed and delivered custom VTEX extensions for catalog ingestion, content localization, and business rules automation.
  • Collaborated directly with client marketplace teams to define integration needs and ensure scalable outcomes.
  • Produced clear handoff documentation to support independent client operation and customization.
  • Contributed to compliance and automation initiatives, enabling faster onboarding for new merchants.

Key Features / Technologies

VTEX API Catalog Automation Localization Product Imports B2B/B2C Business Rules Marketplace Extensions
AI-Powered EdTech Platform

AI-Powered EdTech Platform (Freelance)

Collaborative lesson planning and resource authoring for teachers, with built-in AI for content creation.

  • Worked directly with EdTech founders to define the product vision, user journeys, and MVP feature set for a collaborative lesson planning tool.
  • Designed and documented AI-driven workflows, enabling teachers to generate, customize, and share teaching resources efficiently.
  • Authored user stories, acceptance criteria, and technical requirements, ensuring smooth communication between non-technical stakeholders and development teams.
  • Advised on content moderation, user onboarding, and platform scalability for early pilot rollouts.
  • Delivered a complete product specification and monetization plan to support investment and go-to-market efforts.
Teacher Job Board & Booking Marketplace

Teacher Job Board & Booking Marketplace (Freelance)

Smart job-matching platform connecting freelance educators with schools and learning centers.

  • Designed platform architecture, onboarding flows, and booking management features to streamline hiring and scheduling for teachers and schools.
  • Developed product documentation, user stories, and monetization strategies to guide MVP build and prepare for pilot launches.
  • Integrated profile verification, review systems, and secure messaging to support trusted, transparent collaboration between educators and employers.
  • Advised on job board UX, search and filter tools, and payments workflow to enhance usability and adoption.
  • Delivered a comprehensive product specification, working closely with both founders and technical teams.
Casino Game

Casino Game (Mobile, B2C)

Mobile-first casino game with engaging slot mechanics, progression, and monetization features.

  • Led product design and documentation from concept to market-ready specification, focusing on player engagement and retention.
  • Developed feature set including progressive rewards, social mechanics, and in-app monetization options.
  • Authored gameplay flows, UI wireframes, and test scenarios to guide development and QA teams.
  • Analyzed market trends, user feedback, and competitor apps to validate game mechanics and monetization strategies.
  • Delivered full product documentation package, ready for handoff to design and development partners.
B2B SaaS Tool

Sales-Led B2B SaaS Tool

Unified platform for managing deals, pipeline, and post-sale workflows for sales-focused teams.

  • Designed architecture and user experience for a lean, scalable SaaS solution targeting mid-size sales organizations.
  • Documented feature requirements for pipeline management, automated follow-ups, contract tracking, and sales analytics.
  • Coordinated user research, wireframing, and MVP validation with business development and product teams.
  • Authored onboarding, help, and support documentation for rapid customer adoption.
  • Delivered market-ready product specs and go-to-market recommendations for early launch partners.
LoyalFans Creator CMS

Creator CMS & Fan Engagement Platform – LoyalFans

Subscription, video, and engagement tools for creators and their fans on a scalable SaaS platform.

  • Helped modernize the product delivery and roadmap for a major creator monetization platform serving thousands of users worldwide.
  • Scoped, documented, and prioritized new features for live video, content management, and scalable payment flows.
  • Improved process clarity, onboarding, and workflow automation to reduce operational overhead and accelerate feature releases.
  • Collaborated closely with founders, engineers, and business teams to ensure robust compliance and support for creator-centric tools.
  • Enhanced platform modularity to support future engagement, messaging, and analytics features.
Life360 Family Safety App

Life360 Family Safety App (Espresso)

Agile transformation and product delivery support for a global family location and safety app.

  • Supported the shift to agile development across multiple distributed teams, improving sprint planning, backlog management, and reporting processes.
  • Helped align business and engineering on priorities and delivery cadence for key app features.
  • Facilitated documentation and QA handoff to ensure smoother launches and reduced post-release issues.
  • Improved transparency, communication, and feedback loops between client stakeholders and development partners.
  • Delivered key product improvements to enhance user experience and operational reliability for millions of families worldwide.
Enfineo Crypto Wallet & Exchange

Enfineo – Crypto Wallet & Exchange (Espresso)

Crypto banking app enabling secure fiat/crypto exchange, onboarding, and compliance flows.

  • Defined requirements, onboarding journeys, and regulatory flows for a new crypto wallet and exchange application.
  • Collaborated with cross-functional teams on architecture, KYC/AML features, and payment gateway integration.
  • Authored user stories and technical documentation to accelerate MVP build and enable rapid iteration.
  • Supported compliance efforts and coordinated testing to ensure secure, scalable product launches.
  • Helped transition project deliverables to client teams for further development and rollout.
Live Stream Shopping Platform

Live Stream Shopping Platform – Upper

Real-time interactive commerce widget for a major retailer, blending video streaming and e-commerce.

  • Managed the discovery, requirements, and delivery process for a live shopping feature integrated with retail client infrastructure.
  • Coordinated design, development, and pilot rollout, enabling instant product purchase during live video sessions.
  • Developed user journeys and MVP requirements in collaboration with commercial and technical teams.
  • Facilitated smooth handoff to client teams and supported user onboarding for successful pilot launches.
  • Enhanced digital customer engagement and opened new revenue channels for the client.
Crossword Magazine Portal

Crossword Magazine eCommerce Portal – Upper

Online storefront for print magazine subscriptions, successfully launched in Sweden and the Nordics.

  • Managed requirements, user stories, and backlog for a specialized e-commerce platform targeting magazine buyers.
  • Coordinated development, design, and UAT for a responsive, user-friendly subscription management interface.
  • Supported localization and payment integration for multiple regions.
  • Guided pilot launch and onboarding for local partners and customer support.
  • Enabled print and digital fulfillment, supporting the client’s expansion to new markets.
Vintage Car Auction Platform

Vintage Car Auction Platform (Crowdbotics)

High-end vehicle auction site with automated listing, bidding, and verification tools.

  • Managed end-to-end delivery for a client building a marketplace for vintage and luxury car auctions.
  • Defined requirements for user registration, secure bidding, listing management, and automated vehicle verification.
  • Oversaw UI/UX design, sprint planning, QA, and client communications to ensure feature delivery aligned with a demanding audience.
  • Supported go-live, admin onboarding, and early customer support for launch.
  • Provided full documentation and feature handoff for ongoing maintenance.
Fitness Creator App

Fitness Creator App (Crowdbotics)

Mobile-first platform enabling workout creators to build, sell, and deliver custom fitness programs.

  • Collaborated with fitness entrepreneurs to define user journeys, program structures, and in-app purchase flows for scalable content delivery.
  • Authored user stories, acceptance criteria, and UI wireframes to support MVP and feature updates.
  • Coordinated sprint planning, QA, and feedback cycles to maintain high standards of usability and engagement.
  • Supported creator onboarding, subscriber management, and payment integration for a seamless business model.
  • Delivered detailed product documentation for handoff to engineering and support teams.
Gym Booking App

Gym Booking App – Crowdbotics

Location-based reservation system for gyms and fitness classes, built for multi-location fitness brands.

  • Defined user flows, scheduling logic, and admin dashboards for easy class and slot booking.
  • Integrated geolocation and real-time availability to optimize resource use and reduce no-shows.
  • Managed requirements, sprint delivery, and QA across several fitness studio clients.
  • Supported launch and documentation for smooth staff and user onboarding.
Emoji Builder

Emoji Builder – Crowdbotics

User-friendly web tool allowing custom emoji creation and upload for digital communities.

  • Led the design and product specification for a drag-and-drop emoji builder with real-time preview and export options.
  • Supported custom upload features and integration with messaging apps and forums.
  • Documented UI/UX requirements, MVP scope, and guided rapid prototyping and feedback cycles.
  • Delivered onboarding documentation for moderators and end users.
Ride-Sharing Platform

Ride-Sharing Platform – Crowdbotics

On-demand transport app for real-time driver matching and ride management.

  • Defined user flows, driver/rider onboarding, and live geolocation tracking for an Uber-style MVP.
  • Coordinated sprint planning, QA, and feature delivery for both iOS and Android versions.
  • Managed admin tools for fare management, analytics, and trip history.
  • Delivered technical documentation and onboarding resources for client handoff.
Facebook Stream Companion

Facebook Stream Companion – Crowdbotics

Content management and viewer feedback tool for live streamers on Facebook.

  • Designed an interactive dashboard for managing live content, chat moderation, and viewer analytics.
  • Implemented real-time feedback tools and content scheduling features for streamers.
  • Coordinated MVP build, sprint cycles, and end-user onboarding with client teams.
  • Provided documentation and training resources for content creators and moderators.
Private Social Network App

Private Social Network App – Crowdbotics

Ultra-private, invite-only media sharing platform for trusted groups.

  • Defined secure user onboarding, encrypted media sharing, and privacy-first group management for a closed-network app.
  • Managed requirements, MVP delivery, and sprint cycles for iOS/Android apps and web admin tools.
  • Implemented content moderation, notification, and user access features to maintain safe, private communities.
  • Produced technical docs and end-user guides to support client and user onboarding.
Home Cleaning Booking Platform

Home Cleaning Booking Platform – Crowdbotics

Multi-city scheduling and management tool for residential cleaning services.

  • Defined booking flows, city management, and service provider onboarding for a cleaning marketplace MVP.
  • Coordinated admin dashboards, payment integration, and client review systems to support operational scale.
  • Managed sprints, requirements, and QA for feature rollout and city expansion.
  • Provided user guides and process documentation for both staff and end users.
Happiness Tracker App

Happiness Tracker – Crowdbotics

Mood journaling and motivational content engine for personal wellness and mental health.

  • Defined user journeys for daily mood tracking, reflection prompts, and motivational content.
  • Coordinated design of personalized dashboards and progress visualizations to support wellness goals.
  • Managed MVP scope, feature sprints, and QA for iOS and Android apps.
  • Provided onboarding guides and engagement strategies for user retention and long-term adoption.
Salesforce Process Replication App

Salesforce Process Replication App – Crowdbotics

Mobile tool replicating core Salesforce workflows for field teams and remote staff.

  • Defined requirements for offline access, form automation, and real-time data sync with Salesforce backends.
  • Managed MVP delivery, sprint planning, and QA cycles for iOS and Android deployment.
  • Supported role-based dashboards and reporting to enable data-driven field operations.
  • Provided technical docs, onboarding guides, and live training for client field teams.
Hip-Hop Artist Hub

Hip-Hop Artist Hub – Crowdbotics

Music upload and ranking platform empowering hip-hop creators to share tracks and build an audience.

  • Defined features for secure music upload, social voting, and playlist curation for artists and listeners.
  • Managed end-to-end MVP delivery, sprint planning, and QA cycles for web and mobile launch.
  • Designed ranking algorithms and feedback tools to boost engagement and talent discovery.
  • Produced onboarding guides and content moderation flows for a vibrant creative community.
Gut Health Tracker App

Gut Health Tracker App – Crowdbotics

Personal health diary and content platform focused on digestive wellness and education.

  • Designed daily tracking flows for symptoms, meals, and mood, supporting self-management and insights.
  • Integrated educational content modules and personalized wellness tips.
  • Managed MVP feature set, QA, and user onboarding for iOS and Android.
  • Provided docs and guides to encourage engagement and long-term healthy habits.
Parking Management Platform

Parking Management Platform – Crowdbotics

Smart reservation and admin tool for private parking lots and facility managers.

  • Designed user flows for spot booking, allocation, and real-time availability across multiple locations.
  • Integrated admin dashboards for monitoring usage, handling payments, and generating reports.
  • Managed MVP requirements, agile delivery, and QA cycles for cross-platform launch.
  • Delivered user docs, onboarding, and training resources for staff and drivers.
Tommy Hilfiger POS QA

Tommy Hilfiger POS Terminal QA

Coordinated end-to-end QA for a major retail point-of-sale platform across multiple locations.

  • Led test planning, execution, and reporting for POS software upgrades and rollouts in retail stores.
  • Validated transaction flows, hardware integrations, and compliance features to ensure smooth store operations.
  • Coordinated with global development, QA, and retail teams for defect resolution and go-live readiness.
  • Supported deployment documentation, training guides, and post-launch troubleshooting.
Slot’s Tale Facebook Game

Slot’s Tale – Facebook Game

Social slot machine game with innovative analytics, retention strategy, and engaging community features.

  • Coordinated analytics and user engagement tracking for a rapidly growing Facebook gaming app.
  • Designed reward systems, social sharing tools, and viral features to drive player retention.
  • Led QA, issue tracking, and performance monitoring for feature releases and seasonal events.
  • Provided documentation, user guides, and feedback analysis to inform product improvements.
BSL WordWatch Call Recording Platform

WordWatch Call Recording & Archiving Platform – BSL (UK)

Compliance-focused, cloud-ready recording platform for telecom, government, and enterprise.

  • Led QA and business analysis for a robust, highly configurable recording system used by large-scale call centers and government agencies.
  • Authored documentation for the next-gen, cloud-only WordWatch platform; contributed to requirements gathering for compliance and GDPR needs.
  • Coordinated manual and exploratory testing of call archiving features, search & retrieval, encryption, and third-party integrations.
  • Worked closely with UK/EU clients and internal devs to clarify critical business rules, identify edge cases, and resolve incidents quickly.
  • Supported knowledge transfer and QA onboarding for a new cloud migration initiative.
HR Automation Tool

HR Automation Tool – Revstar Consulting

Automated onboarding and HR data management for small and mid-size organizations.

  • Led requirements discovery, user flow mapping, and wireframing for an HR SaaS MVP.
  • Defined automated employee onboarding, document storage, and compliance workflows.
  • Coordinated agile delivery and documentation handoff with remote engineering teams.
Medical Support App

Medical Support App – Revstar Consulting

Digital platform for patient support, care coordination, and secure medical file sharing.

  • Mapped user journeys and wrote specs for staff-patient messaging, file upload, and appointment scheduling.
  • Documented privacy, consent, and HIPAA-compliant access requirements.
  • Supported backlog grooming and QA process for client delivery.
Legacy Word Game Platform

Legacy Word Game Platform – Revstar Consulting

Modernization and requirements analysis for a classic online word game website.

  • Reviewed and documented legacy Perl-based features, UI/UX, and migration needs.
  • Proposed new flows for onboarding, competitive play, and retention features.
  • Delivered technical documentation for future platform upgrade.
Convention Streaming App

Convention Streaming App – Revstar Consulting

Online event platform with seat booking, ticketing, and live video streaming.

  • Defined requirements for attendee registration, digital ticketing, and seat selection.
  • Mapped user flows for live event access and video streaming.
  • Coordinated delivery handoff and backlog documentation for engineering.

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